Refund policy
Returns & Refund Policy
At WonderNook Boutique, we want you to love every piece you receive! If something isn’t quite right, we’re happy to offer store credit on eligible returns.
Returns
We gladly accept returns within 14 days of delivery for eligible items.
To qualify for a return, items must be:
Unworn, unwashed, and unused
Free of stains, odors, pet hair, and damage
In their original condition with all tags attached
Returned within 14 days of the delivery date
Store Credit
We do not offer refunds to the original form of payment. Approved returns will be issued as store credit in the form of a digital gift card that can be used toward any future purchase at WonderNook Boutique.
Store credit never expires.
Non-Returnable Items
The following items are final sale and cannot be returned or exchanged:
Sale or clearance items
Seasonal or holiday collections
Accessories (including hats, bows, jewelry, etc.)
Personalized or custom items
Gift cards
Return Shipping
Customers are responsible for return shipping costs unless the item received was incorrect or damaged.
We recommend using a trackable shipping service, as WonderNook Boutique is not responsible for returns lost in transit.
Damaged or Incorrect Items
Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery at [your email address] with your order number and photos of the item so we can make it right.
How to Start a Return
To begin a return request, please email us at wondernookboutique@gmail.com with:
Your order number
The item(s) you wish to return
The reason for your return
Once your return is approved and received, your store credit will be issued via email.
Order Cancellations
Because we work quickly to process orders, cancellations or changes cannot be guaranteed once an order has been placed. Please contact us as soon as possible, and we will do our best to assist you.
Thank you for supporting WonderNook Boutique. Every order means so much to our small, family-run business, and we’re grateful to be part of your family’s everyday moments. 🤍